How to Order Food in Train from Zomato

Learn the steps how to order food in train from Zomato with our guide. Enjoy delicious meals delivered right to your seat during your train journey.

Table of Contents

You need confirmed ticket to order from Zomato as PNR is needed for order placement.

Click on “Enter PNR” and enter your PNR correctly.
List of available restaurants will appear.
Select the restaurant, select the meal you want to order and the delivery station.
Make the Payment to complete your order successfully.

Eligibility: Service available only to train passengers with valid ticket and PNR.
Order Placement: Customers must provide a valid PNR number on Zomato for successful order.
Delivery Efforts: Zomato aims to deliver orders to the designated seat/berth.
Order Timing: Orders can be placed up to 65 minutes before the train’s scheduled arrival on station.
Disembarkation: Zomato is not responsible for delivering to other stations if customers disembark early.
Presence at Seat: Customers must be present at the specified seat during the delivery. Absence results in a “No-Show” and no refunds are provided.
Cancellation Policy: Orders cannot be cancelled within 2 hours of the scheduled arrival. Cancellation prior to this period will be refunded.
Train/PNR Cancellation: Orders will be automatically cancelled without refund if the train or PNR is cancelled.
Delayed Trains: Zomato will attempt to deliver delayed orders but does not guarantee it. No refunds for delayed deliveries.
Gold Guarantee: Not applicable for delayed trains; no refunds in such cases.
Convenience Fees: Station convenience fees will be charged for deliveries.
Accurate Information: Customers must provide accurate details and accept Zomato’s terms and privacy policies when placing orders.

By following these guidelines, customers can ensure a smooth experience with Zomato’s train food delivery service.

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