How to file TDR in IRCTC?

How to file TDR in IRCTC? Filing a TDR (Ticket Deposit Receipt) in IRCTC is necessary when a passenger needs to claim a refund for a train ticket due to various reasons such as train cancellation, delayed trains, or not being able to travel due to personal reasons. Here’s a step-by-step guide on how to file a TDR in IRCTC:

How to file TDR in IRCTC?

Step-by-Step Guide to File TDR in IRCTC

Step 1: Log in to IRCTC

1. Visit IRCTC Website:

• Go to IRCTC Website.

1. Log in:

• Enter your username and password to log in to your IRCTC account.

Step 2: Go to Booked Ticket History

1. Navigate to Booked Ticket History:

• After logging in, go to the “My Account” section.
• Click on “Booked Ticket History.”

Step 3: Select the Ticket

1. Select the Ticket for Filing TDR:

• From the list of booked tickets, select the ticket for which you need to file a TDR.
• Click on the “File TDR” link next to the ticket.

Step 4: Fill in TDR Details

Choose TDR Reason:

• Select the appropriate reason for filing the TDR from the dropdown menu. Common reasons include:
  • Train cancelled
  • Train running late by more than 3 hours
  • Passenger not travelled
  • AC failure
  • Difference of fare in case proper coach not attached
  • Passenger missed the train due to connecting train delay, etc.

Provide Additional Details:

• Fill in any additional details required based on the reason selected.
• Provide accurate information to support your TDR claim.

Submit:

• After filling in the details, review the information and click on the “Submit” button to file the TDR.

Step 5: Acknowledge and Track TDR Status

Acknowledgment:

• You will receive an acknowledgment message indicating that your TDR has been filed successfully.

Track TDR Status:

• You can track the status of your TDR by navigating to the “TDR History” section under “My Account.”
• The status will be updated regularly, and you will be notified once the refund process is completed.

Important Points to Remember

Time Limit for Filing TDR:

• Ensure to file the TDR within the stipulated time frame. For most reasons, TDR must be filed within 72 hours from the scheduled departure of the train.

Supporting Documents:

• In some cases, you might need to upload supporting documents. Make sure to have them ready while filing the TDR.

Refund Process:

• The refund process might take some time, depending on the reason and verification process. Keep checking the TDR status for updates.

Summary

By following these steps, you can easily file a TDR in IRCTC and claim a refund for your train ticket. Make sure to provide accurate information and file the TDR within the specified time frame to avoid any issues.

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