What is IRCTC convenience fee?

What is IRCTC convenience fee? The IRCTC convenience fee is a charge levied by the Indian Railway Catering and Tourism Corporation (IRCTC) for providing online ticket booking services through its website and mobile app. This fee is in addition to the base fare of the train ticket and other applicable charges.

What is IRCTC convenience fee?

Key Features of IRCTC Convenience Fee

Service Charge:

• The convenience fee is essentially a service charge for using the online booking platform provided by IRCTC.

Varies by Class and Payment Mode:

• The fee structure varies based on the class of travel and the payment method used.

Non-Refundable:

• The convenience fee is generally non-refundable even if the ticket is canceled.

Convenience Fee Structure (as of the latest update)

Second Class (Non-AC):

• ₹10 + GST per ticket for non-AC classes.

AC Classes:

• ₹20 + GST per ticket for AC classes (Sleeper Class, AC Chair Car, Executive Chair Car, and all other AC classes).

Sleeper Class:

• ₹15 + GST per ticket for Sleeper Class.

Payment Mode Impact

• Net Banking:
• Typically, a flat fee is charged for net banking transactions.
• Credit/Debit Cards:
• A percentage of the transaction amount or a flat fee may be applied.
• UPI/Wallets:
• Usually, a lower fee or sometimes no additional fee compared to other payment modes.

Purpose of the Convenience Fee

Maintenance and Development:

• The fee helps in maintaining and developing the IRCTC online booking infrastructure.

Operational Costs:

• Covers the operational costs involved in providing a seamless booking experience.

Customer Support:

• Supports the customer service operations to handle queries and issues related to bookings.

How to View the Convenience Fee

During Booking:

• The convenience fee is displayed on the payment page when you book a ticket through the IRCTC website or app.

On Ticket Receipt:

• The fee is also mentioned in the breakdown of charges on your e-ticket.

Summary

The IRCTC convenience fee is a small service charge applied for booking train tickets online. This fee helps in covering the costs associated with providing and maintaining the online booking platform and related services. The convenience fee varies by travel class and payment method and is usually non-refundable even if the ticket is canceled.

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