What is TDR in IRCTC? TDR stands for “Ticket Deposit Receipt” in IRCTC. It is a facility provided by Indian Railways to passengers to claim a refund for train tickets under specific circumstances where travel could not be completed as planned. Here’s a detailed explanation:
What is TDR in IRCTC?
Purpose: TDR is used to request a refund for train tickets when the journey is either not undertaken or partially completed due to various valid reasons.
Eligibility: You can file a TDR under the following circumstances:
Train Cancellation: If the train is canceled by Indian Railways.
Train Running Late: If the train is running more than three hours late, and you decide not to travel.
Passenger Not Travelled: If the passenger did not travel for some valid reason.
AC Failure: If there is a failure of the Air Conditioning system in an AC coach.
Tatkal Ticket Cancellation: Under certain conditions where tatkal tickets can be canceled and a refund claimed.
Wrongly Charged: If you are wrongly charged for travel in a higher class.
Chart Prepared/Waitlisted: If you have a waitlisted ticket and the chart is prepared, but you decide not to travel.
How to File a TDR:
- Login to IRCTC Account: Visit the IRCTC website and log in with your credentials.
- Go to ‘Booked Ticket History’: Navigate to the ‘Booked Ticket History’ section under ‘My Account’.
- Select the Ticket: Choose the ticket for which you need to file a TDR.
- File TDR: Click on the ‘File TDR’ button and fill in the required details, including the reason for filing the TDR.
- Submit: Submit the TDR form. You will receive a confirmation message.
Processing Time:
- The refund processing time can vary, usually taking anywhere from 15 to 90 days, depending on the reason for the TDR.
- Refund Amount: The refund amount is subject to the IRCTC and Indian Railways refund rules, which may vary based on the reason for the TDR and the time of filing.
Steps to File TDR Online on IRCTC
Log in to IRCTC:
- Visit the IRCTC website and log in with your user ID and password.
Navigate to ‘Booked Ticket History’:
- Go to ‘My Account’ and click on ‘Booked Ticket History’.
Select the Relevant Ticket:
- Find the ticket for which you want to file a TDR and click on the corresponding ‘File TDR’ link.
Fill in TDR Form:
- Enter the necessary details like PNR number, journey details, and the reason for filing the TDR.
Submit the Form:
- Review the details and submit the form.
Confirmation:
- You will receive a confirmation message on your registered email and mobile number.
Important Points to Remember
- Timely Filing: TDR must be filed within the prescribed time limits, which vary based on the reason for the TDR.
- Documentation: Keep all necessary documentation handy, as it may be required during the refund processing.
- Refund Rules: Be aware of the refund rules applicable to your ticket type (e.g., e-tickets, counter tickets).
Filing a TDR is an important process for passengers to claim refunds when their travel plans are disrupted due to various reasons beyond their control.